Company Overview

Caseware International, founded in 1988 in Canada, has evolved from a legacy desktop software provider to a global leader in cloud-enabled audit, financial reporting, and data analytics solutions. With over 500,000 users across 130 countries and available in 16 languages, Caseware has built its reputation on delivering high-quality, innovative solutions for accounting professionals.

The company underwent a significant transformation after Hg Capital's strategic investment in 2020, acquiring nine companies since then and tripling its global workforce to over 800 employees. Now headquartered in Toronto, Caseware is led by CEO David Marquis (appointed January 2025) and operates with three core values: Many Voices, One Team; Innovation with Impact; and Powered by Trust.

Business Model & Market Position

Caseware occupies a dominant position in the audit and accounting software market, competing with firms like Wolters Kluwer, Thomson Reuters, Workiva, and Inflo. The company's competitive moat is built on several key strengths:

  1. Deep Domain Expertise: Developed by accountants for accountants, ensuring strong product-market fit
  2. Global Distribution Network: Distributors and offices worldwide providing localized solutions
  3. High Switching Costs: Established customer relationships and integrated workflows create customer lock-in
  4. Comprehensive Platform: Fully integrated audit, reporting, and analytics capabilities

The company's business model has evolved from perpetual licensing of desktop software to a SaaS subscription model for its cloud offerings. This transition represents both a challenge (migrating legacy customers) and an opportunity (higher lifetime value and more predictable revenue).

Platform Ecosystem

Caseware operates four primary technology platforms, each addressing different aspects of the accounting, audit, and financial reporting workflow:

1. Working Papers (Hybrid Cloud Platform)

Platform Overview: Working Papers is Caseware's flagship desktop application and traditional revenue driver. This mature platform serves as the foundation for audit and assurance work, financial reporting, and compliance documentation.

Key Capabilities: